Credit Bureau Response Handling Manual
A comprehensive manual covering reading credit bureau responses, categorizing outcomes, round decision-making, crafting next-step logic, storing and tracking responses for credit repair operators.
Used In These Academy Modules
Credit & Dispute Fundamentals
Understand credit reports, dispute types, and the modern compliance landscape.
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Escalation & Issue Resolution Flow Template
A comprehensive template for handling escalated issues, stalled cases, error cases, and customer service issues with clear procedures, timelines, and resolution steps.
Team SOP Packet (VA + Specialist + Admin Workflows)
A comprehensive Standard Operating Procedures packet defining role definitions, communication expectations, boundaries, and workflows for VA, Specialist, and Admin team members.
Scaling Systems & Fulfillment Models
A comprehensive guide covering operator fulfillment, specialist-backed fulfillment, hybrid models, delegation strategies, team scaling, metrics, and managing quality at scale.