Compliance rails as
infrastructure.
DisputeJet is the infrastructure layer that enforces compliant dispute flows, audit trails, and system architecture.
Architecture Overview
Services that power compliant credit operations. System Intelligence orchestrates workflows across these services.
DocumentProcessingService
Credit report parsing and OCR via Google Cloud Document AI
EnhancedAIAnalysisService
Compliance-grade credit report analysis and dispute strategy recommendations
ComplianceService
FCRA compliance checks and audit trail generation
LetterGenerationService
Professionally prepared dispute letters with compliance validation
SpecialistService
Task routing and specialist workflow orchestration
DisputeWorkflowService
End-to-end dispute workflow state management
DisputeResponseService
Bureau and creditor response processing
LifecycleEngineService
Client lifecycle state tracking and transitions
ConversionHealthService
Conversion metrics and funnel analytics
Compliance Rails
Built Into the Architecture
Real backend services orchestrate the entire workflow—from document processing through AI analysis, compliance verification, letter generation, specialist routing, round processing, response handling, and conversion health tracking. All on regulated compliance rails.
Document Processing
Automated parsing and extraction from credit reports
AI Analysis
Intelligent identification of negative accounts
Compliance Verification
FCRA requirements validated automatically
Letter Generation
Legally sound dispute letters created
Specialist Queue
Expert review and quality assurance
Round Processing
Orchestrated delivery and tracking
Response Handling
Bureau replies processed and classified
Conversion Health
Lifecycle metrics tracked and optimized
Compliance rails built into the architecture. Every step is logged, verified, and regulator-ready.
Data & Audit
Complete audit trails and structured data handling. Every action is logged for compliance and transparency.
Audit Trails
Every letter modification, approval, and response is logged with timestamps, user IDs, and change history.
Role-Based Access
Operators, Specialists, and Clients have distinct access levels with granular permissions.
Structured PII Handling
Sensitive data is encrypted, redacted when needed, and stored with compliance-grade security.
Lifecycle & Conversion Engine
Orchestrated lifecycle states and email nurturing workflows. System Intelligence tracks conversion health and optimizes workflows.
The Lifecycle Engine tracks clients through stages from lead capture to active client. Email nurturing workflows are triggered by lifecycle state changes, engagement signals, and conversion health metrics. Operators see real-time conversion funnels and can optimize workflows based on data.
Built for Operators, Visible to Clients
Operator OS provides full control panels for Operators. Clients interact through white-label portals. Specialists work behind the scenes.
Operator OS
Full control panel with flight deck, analytics, and system configuration.
Client Portal
White-label portal where clients interact with their cases and progress.
Specialist Workflows
Behind-the-scenes specialist queue handling tasks that clients never see.